3100 Privacy Policy

Last updated: June 2025. This Privacy Policy explains how 3100 collects, uses, stores, and protects the personal information of players in the Philippines. Please read this carefully before registering or using any part of the platform.

1. Who We Are

3100 is a mobile sports betting and casino-style entertainment platform operating for players in the Philippines. When you register an account, place bets, or interact with any feature on the 3100 platform, you are sharing personal information with us. This Privacy Policy explains what data we collect, why we collect it, how it is used, how long it is retained, and what rights you have as a Filipino data subject. 3100 is committed to handling your personal information responsibly and in compliance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about how your data is handled, you can contact our support team using the email address shown in the footer of this page.

2. What Information We Collect

When you register on 3100, we collect personal details including your full name, date of birth, email address, mobile number, and ausername of your choosing. We also collect a government-issued ID or equivalent verification document as required by Philippine regulations for identity verification purposes. During the course of your use of the platform, we collect transactional data such as deposit and withdrawal records, betting history, game activity logs, and bonus claim records. Technical data is also gathered automatically, including your IP address, device type, browser type and version, operating system, session timestamps, and approximate geolocation derived from your network connection. If you contact our support team, we retain records of those communications including any attachments or screenshots you provide.

3. How We Use Your Information

The personal information you provide is used primarily to create and maintain your 3100 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required under Philippine gaming and anti-money laundering regulations. We use your contact details to send you essential account notifications such as security alerts, transaction confirmations, and updates to these policies. Transactional and activity data is analysed internally to detect fraud, identify unusual betting patterns, prevent account abuse, and maintain the integrity of the platform. We may use aggregated, anonymised data for platform improvement, product development, and internal reporting purposes. 3100 does not sell, rent, or trade your personal data to any third party for their own marketing purposes.

4. Sharing Your Information

3100 shares your personal information only where it is strictly necessary to operate the platform and fulfil our legal obligations. We work with trusted payment processors such as GCash and Maya to facilitate deposits and withdrawals, and these providers handle your financial information in accordance with their own privacy and security standards. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by law, court order, or as part of any regulatory investigation. Identity verification may be handled by third-party Know Your Customer (KYC) service providers, who are contractually bound to protect your data and use it only for verification purposes. We do not share your data with advertisers or any unrelated third parties.

5. Data Retention

3100 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records, betting history, and identity verification documents are retained for a minimum period to satisfy anti-money laundering and gaming compliance requirements. If you close your account voluntarily, we will retain the minimum data required by law and securely delete or anonymise any data that is no longer needed. Communications with our support team are retained for a period sufficient to resolve any ongoing disputes or regulatory queries. You may request a copy of the personal data we hold about you or ask us to delete data that is no longer legally required to be retained.

6. Cookies and Tracking

The 3100 platform uses essential cookies to maintain your login session, remember your preferences, and ensure the platform functions correctly on your device. We may use analytics cookies to understand how players navigate the platform so we can improve the user experience, though these cookies do not identify you personally. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of your account. We do not use third-party advertising cookies or cross-site tracking technologies that follow you beyond the 3100 platform. Our cookie practices are designed to be as privacy-friendly as possible while keeping the platform reliable and secure for Filipino players.

7. Security

3100 implements industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored using appropriate safeguards. Access to personal data within our organisation is restricted to personnel who require it to perform their job functions, and all staff who handle personal data are subject to confidentiality obligations. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority in accordance with applicable law. We strongly recommend that you use a unique, strong password for your 3100 account and enable any available two-factor authentication features.

8. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, to access a copy of the data we hold about you, and to correct any inaccurate or outdated information. You have the right to object to certain types of processing, to request erasure of data that is no longer necessary, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all data subject requests within a reasonable timeframe and in accordance with our legal obligations. We will never penalise you for exercising your privacy rights.

9. Children's Privacy

The 3100 platform is strictly intended for adults aged 21 and above in the Philippines. We do not knowingly collect personal information from individuals under the legal gambling age, and any account found to belong to a minor will be immediately closed and all associated data securely deleted. If you believe that a minor has registered on 3100, please contact our support team immediately so we can take prompt action. Our age verification process is designed to prevent underage access, and we take our obligations to protect minors very seriously. Parents and guardians are encouraged to use device-level content controls to prevent minors from accessing gaming platforms.

10. Changes to This Policy

3100 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine legislation. When significant changes are made, the "Last updated" date at the top of this page will be revised accordingly. We encourage all players to review this page periodically to stay informed about how their data is being protected. Continued use of the platform after any updates to this policy constitutes your acceptance of the revised terms. If you have any concerns about changes to this policy, please reach out to our support team before continuing to use the platform.

For questions about our data practices, visit our FAQ page or review our Terms and Conditions for the full rules governing your use of 3100.

Privacy Questions Filipino Players Ask

Here are answers to the most common questions about how 3100 handles your personal data and protects your privacy.

No. 3100 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. Your data is shared only with the service providers who are strictly necessary to operate the platform — such as payment processors like GCash and Maya and KYC verification providers — and those parties are contractually required to protect your data and use it only for the purpose it was shared. We may also disclose data to Philippine regulatory or law enforcement authorities when required by law, but this is never done for commercial gain. If you have concerns about how your data is shared, you can review the full details in Section 4 of this Privacy Policy or contact our support team directly. Your privacy is not a product we trade.

You can request a copy of the personal data 3100 holds about you by contacting our support team using the email address shown in the footer of this page. Under the Philippine Data Privacy Act of 2012, you have the right to access your personal information and to receive it in a commonly used format. We will verify your identity before processing any data access request to protect your account from unauthorised disclosure. Once your identity is confirmed, we will provide the requested information within a reasonable timeframe in accordance with our legal obligations. If any of the information we hold about you is inaccurate or outdated, you also have the right to request a correction at any time.

Yes. All payment transactions on 3100 are processed through established Philippine payment providers including GCash and Maya, which maintain their own high security standards and data protection practices. 3100 does not store your full GCash PIN, bank card numbers, or mobile banking credentials on its own servers. All data transmitted between your device and our platform is encrypted in transit, and our payment integrations are designed to minimise the personal financial data that 3100 directly handles. If you suspect any unauthorised transaction on your account, you should contact our support team immediately and also notify your payment provider. Your financial security is a top priority for us.

If you close your 3100 account voluntarily, we will retain only the minimum personal data required by Philippine law and our regulatory obligations — for example, transaction records and identity verification documents that must be kept for anti-money laundering compliance. Data that is no longer legally required to be retained will be securely deleted or anonymised within a reasonable period following account closure. You will not receive marketing communications after your account is closed, and your active profile data will be deactivated immediately. If you wish to have specific data deleted and are unsure whether it falls within a mandatory retention category, you can contact our support team to ask. Your rights under the Data Privacy Act of 2012 continue to apply even after your account has been closed.

Your Data Is Safe With Us

3100 is built for Filipino players who value both great entertainment and genuine data protection. Create your account today and experience mobile sports betting and casino-style games with confidence.